Avast5 Blocking Internet Connection : Solved, 2 Working Solution Here (Do add if you know more)

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Avast 5.0.462 blocking internet connection.
Internet connection impossible with Avast 5.
Avast! Antivirus stopping my internet connection?
Avast anti-virus is disabling my internet connection?

Avast5 aaaaaaaaaaaarghhh!!! X-O ;-P

We share the same problem, Avast antivirus is messing up our internet connection. Some computers have no connection problems, their internet line is working just fine. But on some computer, Avast truly show it's color, huh ;-P

Okay, the solution below is done in Windows XP SP3 Home computers, and my Avast program version is 5.0.594. Yours may differ a bit, but if your internet is not working, you can try the solution below. I've tested it and it works on my PC.

But before that, we need to ensure the problem is not caused by Microsoft Internet Explorer. (Usually Microsoft IE 7 & IE 8)

The easiest way to 'make' IE is not the one who caused the connection problems is by resetting it/restore to defaults again. If doing this brings back the internet, this means that you or your software might accidentally change the internet properties. Or,

• Internet Option > Click the LAN Settings... > and check/tick the box for 'Automatically detects settings'. Let other option blank. If this brings your internet back, then problem solved.

Sorry, I dunno how to explain this, but I think that there is conflict in obtaining the working internet settings, making our connections failed. If this is wrong, correct me in comments~ ;-)

If, your internet connection still not working, our Avast might be the problem.

There is 2 way to solve this mess.

1. Introduce your 'AvastSvc.exe' to your firewall
2. Stop Avast WebShield from running

The first option - Introducing process.
What you need to do:

• Control Panel > Windows Firewall
• Click on the 'Exceptions' tab
• Add Program...
• Browse...
• (Locate your Avast folder) say, in My Computer > C: > Program Files > Alwil Software > Avast5
• Open files with name of 'AvastSvc.exe'
• Make sure 'AvastSvc.exe' is checked
• Click OK. :-)

In Avast Forum, there is a message saying that we need to "Ensure that the Web Shield process ashWebSv.exe or aswWebSv.exe is listed as an application that is permitted to connect to the web in your firewall configuration." Because I can't find both 'ashWebSv.exe' or 'aswWebSv.exe' (only available in Avast4 folder), I suspect that 'AvastSvc.exe' in Avast5 is the one we should give permission in our firewall. So, after trying, it works. My internet connection is back. :-)

The second option - Stopping Avast WebShield.
What you need to do:

• Click once on the orange a-ball icon in system tray
• Click on Real-Timeshields
• Click on the WebShield
• Here, you can unchecked the box for 'Scan web (HTTP) traffic', or, just Stop the WebShield protection from running. (Terminate by stopping about until computer restart or stops permanently).
• If you're using Avast4, refer to Avast forum post here.

So, that is how I get back my working internet connection in PC with Avast5 installed. If failed, it might be useful for you to post your problem in Avast forum or check their other solution here:

• http://forum.avast.com/index.php?topic=57853.0
• http://forum.avast.com/index.php?topic=61389.0
• http://forum.avast.com/index.php?topic=53705.msg456896

Hope this post helps you get connected to the Net ASAP. If you do have other solution for the same Avast internet problems, feel free to post it in comments below~ Thank you~   :-D


OoiGi.blog: "Still love Avast the antivirus..."
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